wola.ai

Privacy Policy

Effective Date: April 18, 2025

Wola.ai respects your privacy. This policy explains what data we collect, how we use it, and your rights.

1. Who we are

Wola.ai is a technology company headquartered in Lisbon and Miami. We specialize in AI automation, software and web development, and digital marketing. We operate in full compliance with the General Data Protection Regulation (GDPR).

2. What we collect

We only collect information that is essential for delivering our services and improving your experience.

Personal Data: Information you voluntarily provide, such as your name, email address, company affiliation, and job title.
Usage Data: Technical data collected automatically, including your IP address, browser type, pages visited, and device identifiers.
Cookies: We use cookies and similar technologies to track usage, improve performance, and personalize content. You may disable cookies via your browser settings.

3. Why we use your data

  • To respond to inquiries and communicate effectively with you
  • To provide, operate, and continuously enhance our services
  • To personalize your experience based on usage and preferences
  • To share updates, insights, or marketing communications, where legally permitted
  • To comply with applicable laws, regulations, or enforceable requests

 

4. Legal basis

We process your data based on the following lawful grounds:
– Your explicit consent
– The necessity of processing to perform a contract with you
– Compliance with legal obligations
– Our legitimate interest in operating and improving our business

5. Data sharing

We do not sell your personal data.
We may share your information with verified third-party service providers who support our operations, including hosting providers, analytics services, and communication platforms. These providers are contractually bound to uphold data protection standards. We may also disclose information to comply with legal obligations or during business restructuring.

6. Data retention

We retain personal data only for as long as it is necessary to fulfill the purposes outlined in this policy or to comply with legal and regulatory requirements. When data is no longer needed, we delete or anonymize it securely.

7. Your rights

As a data subject, you have the right to:
– Request access to your personal data
– Correct or update inaccurate or incomplete information
– Request erasure of your data (“right to be forgotten”)
– Restrict or object to the processing of your data
– Request a portable copy of your data
– Withdraw your consent at any time, without affecting the lawfulness of prior processing

To exercise your rights, contact us at privacy@wola.ai

Right to lodge a complaint
If you believe your data protection rights have been infringed, you have the right to file a complaint with your local Data Protection Authority (DPA) within the EU.

8. International data transfers

If we transfer your data outside the European Economic Area (EEA), we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or other legally approved mechanisms.

9. Data security

We implement appropriate technical and organizational measures to ensure a level of security appropriate to the risk. This includes encryption, secure infrastructure, access controls, and regular system updates.

10. Third-party services

We utilize trusted third-party tools, including but not limited to Google Analytics, PostHog, and Paddle. These providers are contractually obligated to handle your data in accordance with applicable privacy regulations.

We use Google reCAPTCHA to protect our website from spam and abuse. reCAPTCHA analyzes user behavior (such as mouse movements and interactions) to determine whether an action is performed by a human. The data collected by reCAPTCHA is subject to Google’s Privacy Policy and Terms of Service.

By using this site, you acknowledge and understand that reCAPTCHA is in place and that your use is subject to: Google Privacy Policy and Google Terms of Service.

11. Children’s privacy

Our services are not intended for children under 13. We do not knowingly collect data from minors. If we discover such data, it will be promptly deleted.

12. Policy updates

This Privacy Policy may be updated periodically to reflect legal, technical, or business changes. We encourage you to review this page regularly. The effective date will always reflect the latest version.

13. Contact

If you have any questions or concerns about this policy or your data, please contact us:
Wola.ai
Lisbon, Portugal & Miami, USA
Email: privacy@wola.ai